ICCN conducts social-psychological research on intercultural communication, conflicts and multi-party cooperation.
Intercultural communication
- Effects of education/training in intercultural communication
- Assessment of the quality of interpreters
- Differences in negotiation style and behavior across cultures
- Development of instruments for professionals to measure/assess their intercultural competence, ability to work with interpreters, and their (intercultural) negotiation skills
Conflicts
- Causes, triggers and solutions of conflict and violence between individuals and groups
Multi-party cooperation
- Development of instruments to assess individuals’ styles of situational conflict management
- Conditions for success of multi-party cooperation
- Development of a ‘Multi-party Competence’ questionnaire