ICCN conducts social-psychological research on intercultural communication, conflicts and multi-party cooperation.

Intercultural communication

  • Effects of education/training in intercultural communication
  • Assessment of the quality of interpreters
  • Differences in negotiation style and behavior across cultures
  • Development of instruments for professionals to measure/assess their intercultural competence, ability to work with interpreters, and their (intercultural) negotiation skills


  • Causes, triggers and solutions of conflict and violence between individuals and groups

Multi-party cooperation

  • Development of instruments to assess individuals’ styles of situational conflict management
  • Conditions for success of multi-party cooperation
  • Development of a ‘Multi-party Competence’ questionnaire